As more organizations shift to mobile-first operations, the need for reliable Mobile Device Management (MDM) solutions has never been greater. They allow employees to securely access applications, data and resources from anywhere, driving greater flexibility, efficiency and revenue.
However, not all MDM solutions are made alike. With so many MDM options, how do you know which one is right for your business?
In this blog, we compare two of the most recognized mobile management solutions – SOTI MobiControl XS vs 42Gears SureMDM – to showcase not only how SOTI raises the bar as the ideal modern Enterprise Mobility Management (EMM) solution, but also how its competitor falls short of the expectations organizations have when adopting a mobile strategy.
What is SOTI MobiControl XS?
SOTI MobiControl XS is more than an MDM – it’s a modern EMM solution. Put simply, it manages not just the device but also its contents, applications, data and networks across all endpoints and operating systems. With the seamless combination of SOTI MobiControl and SOTI XSight, organizations unlock access to the supercharged capabilities of both products.
From deployment to retirement, SOTI MobiControl provides complete visibility and control, from tracking physical assets to managing apps. This allows IT teams to secure, support and optimize their mobile frontline workforce and operations at scale.
SOTI XSight is a diagnostic intelligence and support solution with the tools needed to proactively identify and fix mobile device problems faster. With real-time visualizations and analytics ready to go out of the box, organizations can make smarter, data-driven decisions to improve operational efficiency.
What is 42Gears SureMDM?
42Gears SureMDM is an MDM platform that helps IT teams manage, monitor and secure both employee- and company-owned mobile devices.
It supports a wide range of operating systems, including:
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Android
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iOS/iPadOS
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macOS
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Windows 10 & 11
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Linux
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Wear OS
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VR
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ChromeOS
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IoT platforms
While it offers broad compatibility, key limitations hold 42Gears SureMDM back compared to more advanced solutions like SOTI MobiControl XS.
SOTI MobiControl XS vs 42Gears SureMDM: Dive into the Details
While both platforms offer useful features, SOTI MobiControl XS offers advanced device management capabilities, leading to greater control over your mobile devices, better security and more.
Here’s a direct comparison of the two platforms across critical areas that organizations should expect of their preferred MDM solution:
SOTI MobiControl XS
42Gears SureMDM
Remote Support & Control
Quickly get remote control access to mobile devices to view, control the screen, annotate, download device logs and record the session anywhere, anytime. With text, voice or video chat, IT teams can resolve issues quickly.
42Gears SureMDM enables Remote View – where an Admin can remotely view the screen – and Remote Control - where IT Admins are given access to the device’s controls. However, they do not allow voice or video chat or screen annotation.
Customizable Lockdown
Easily control a device’s access with a fully customizable HTML lockdown. Available for Android, Windows and Linux devices, this feature finds the right balance between security and user experience.
Integrated into 42Gears SureMDM, SureLock locks down devices into a basic kiosk mode, giving businesses control over apps. Unfortunately, Linux devices are not supported for this feature.
Device Alerts
Watchlist proactive monitoring with automated alerts when devices cross set thresholds. IT Admins can then easily resolve device issues as soon as they occur.
Users can configure alert and notification templates to compose alert emails. However, there isn’t an option to visualize alerts or report devices that breach predefined thresholds.
Diagnostic Intelligence
Supercharge your visualization with real-time analytics and easy-to-read insights. Having access to live information empowers IT teams to resolve mobile device issues faster and reduce downtime.
42Gears SureMDM provides basic auditing and inventory tracking reports for hardware and software, but the data is not designed for real-time diagnostics or proactive issue resolution.
Visualizing Data
Visualize device and business data with auto-generated, easy-to-read charts on app usage, battery health, data consumption and more. In addition to allowing enterprise app integration for real time in-app data monitoring.
All device and business data can be exported but only as raw data. Any visualization must be done through a third-party tool.
Offline Scripting
SOTI supports offline scripting on Android, Windows, macOS and Linux devices.
42Gears doesn’t allow businesses to execute scripts while offline.
Device Location Services
SOTI MobiControl XS offers real-time tracking tools and historical data to help you understand where devices are and why an issue happens. Geofencing, Indoor Location and SOTI XSight Live View* are all available for Android, Windows and Linux devices.
42Gears only supports traditional location services, such as device tracking, GeoTag and historical location data. Indoor Location is Android-only with an update latency of up to three minutes.
Post-Sales Support You Can Count
In addition to strong software, post-sales support is vital in enterprise solutions because it helps customers maximize value, resolve issues quickly and adapt to changing needs. SOTI has earned many awards, and continues to do so, for our global post-sales support presence, achieving an NPS score of 93%. Our commitment to evolving SOTI software in step with our customers’ business needs builds trust, strengthens relationships and drives long-term innovation and partnerships.
Save More with the SOTI ROI Calculator
Want to see how much your organization could save by switching to SOTI? Use the SOTI ROI Calculator to get a customized estimate of your potential cost savings, efficiency gains and return on investment.
Ready to Make the Switch?
For a smarter, more secure way to manage your mobile devices, choose SOTI MobiControl XS. It extends beyond traditional MDM to what customers are demanding from a Modern EMM, equipping you with the essential tools, visibility and control needed to keep your operations agile, secure and ahead of the competition.
Visit our website or book a discovery demo today:
*SOTI XSight Live View – Patent Pending.
